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• E (Gas and Electricity) customer service

  E (Gas and Electricity) customer service This advice applies to England. See advice for See advice for Scotland, See advice for Wales On this page E (Gas and Electricity) score for October to December 2023 Customer services contact details for E (Gas and Electricity) You can use our customer service...

• Compare energy suppliers' customer service

  Compare energy suppliers' customer service This advice applies to England. See advice for See advice for Scotland, See advice for Wales If you’re thinking of switching, you should check how well different energy suppliers deal with customer service. We’ve compared the largest suppliers across 3 different categories and ranked their...

• Get help paying for energy efficiency home improvements

  Get help paying for energy efficiency home improvements This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You might be able to get help with the cost of making your home more energy efficient if you either: own...

• Buying a more energy efficient appliance

  Buying a more energy efficient appliance This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you're thinking about buying a new appliance, you should think about:  the cost of the energy (gas or electricity) you'll need to...

• Q4 - picking up and moving things

  Q4 - picking up and moving things This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales This question is on page 10 of the form - see what it looks like How to answer the question Think about...

• Problem with an app, software or download

  Problem with an app, software or download This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You might be entitled to a replacement, repair or part-refund if something’s gone wrong with software, a download or an application you...

• Q1 - moving around and using steps

  Q1 - moving around and using steps This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales This question is on page 8 of the form - see what it looks like How to answer the question If you...

• Harassment by creditors

  Harassment by creditors This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Reporting a problem to Trading Standards Trading Standards deal with complex consumer problems and potential criminal activities. If you want to report a problem to Trading...

• Check how council tax works and if you have to pay

  Council tax is a system of local taxation collected by local councils - it's a tax on domestic property. Some property is exempt from council tax. Some people don't have to pay council tax and some people get a discount. Valuation bands All homes are given a council tax valuation...

• Creditor trying to make you bankrupt

  Creditor trying to make you bankrupt This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales In certain situations, one or more of the people you owe money to can apply to have you made bankrupt, even if you...