Search

• Help with the cost of transport if you're disabled

  for London (TfL). You can become a member if you have a long-term disability or if you’re over 85 years old. You can find out more about Dial-a-ride on the TfL website. If you can’t get a bus pass You can

• Getting a refund for a cancelled or delayed train

  within 28 days, but some train companies allow longer. If you travelled with Transport for London (TfL), for example on the London Underground, you can find how much you could get and how to claim

• Banking – security and fraud

  a crime reference number. Action Fraud Telephone: 0300 123 2040 Textphone: 0300 123 2050 Monday to Friday, 8am to 8pm Website: https://www.actionfraud.police.uk/ Your call is likely to be free

• Report a scam

  . Action Fraud Telephone: 0300 123 2040 Relay UK - if you can't hear or speak on the phone, you can type what you want to say: 18001 then 0300 123 2050 You can use Relay UK with an app or a textphone

• Get help with the cost of living

  or over and live in London, you can get free travel on London’s transport services. You can apply for a 60+ London Oyster photocard on the TFL website. If you’re disabled, you might be able to apply