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Getting a bank account
Information on how to get a bank account, types of account available and switching from one bank or building society to another.
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Claim compensation if an item or product causes damage
How to claim compensation if something you’ve bought or a service you’ve paid for causes you a problem and the trader is at fault.
- In:
- Consumer
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Rights at work
Your basic rights including pay, contracts, holiday and sick pay, agency workers' rights, flexible working and parental rights.
- In:
- Work
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Discrimination at work
Check if you're being discriminated against in the workplace and find out how to solve your problem.
- In:
- Work
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Creditor takes money from your bank account
Information on third party debt orders to take money owed to you to pay creditors, how they affect your bank account and what to do if a frozen bank account leads to hardship.
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Dealing with your mortgage lender
Information on contacting your lender about clearing your mortgage debt or changing your payments including who to contact, what to say to them and what to do if your mortgage lender doesn't want to help.
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Working and child tax credits
Find out if you can get working or child tax credits and how to claim. If you have a tax credits overpayment find out how to challenge the decision.
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Your child arrangements aren't working
Getting help and going to court if your child arrangements aren't working.
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Squatting
Information on squatting, when you can and can't be arrested for squatting, and what you can do if your home is taken over by squatters.
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Deciding what to do about discrimination at work
Find out what your options are for dealing with discrimination and how to make the best choice for your situation.