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• Getting a bank account

  Information on how to get a bank account, types of account available and switching from one bank or building society to another.

  • In:
  • Debt and money
  • Banking

• Claim compensation if an item or product causes damage

  How to claim compensation if something you’ve bought or a service you’ve paid for causes you a problem and the trader is at fault.

  • In:
  • Consumer

• Creditor takes money from your bank account

  Information on third party debt orders to take money owed to you to pay creditors, how they affect your bank account and what to do if a frozen bank account leads to hardship.

  • In:
  • Debt and money
  • Action your creditor can take

• Dealing with your mortgage lender

  Information on contacting your lender about clearing your mortgage debt or changing your payments including who to contact, what to say to them and what to do if your mortgage lender doesn't want to help.

  • In:
  • Debt and money
  • Mortgage problems
  • How to sort out your mortgage problems

• Discrimination at work

  Check if you're being discriminated against in the workplace and find out how to solve your problem.

  • In:
  • Work
  • Checking if it's discrimination
  • Taking action

• Rights at work

  Your basic rights including pay, contracts, holiday and sick pay, agency workers' rights, flexible working and parental rights.

  • In:
  • Work
  • Basic rights and contracts
  • Pay
  • Holidays and holiday pay
  • Sick pay
  • Parental rights
  • Flexible working
  • Agency workers

• Child maintenance enforcement - deductions from your bank account

  Deductions from a bank or building society account to pay off child maintenance arrears that have been arranged by the Child Maintenance Service (CMS) or the Child Support Agency (CSA).

  • In:
  • Family
  • Children and young people
  • Child maintenance
  • 2012 Scheme
  • Enforcement

• Working and child tax credits

  Find out if you can get working or child tax credits and how to claim. If you have a tax credits overpayment find out how to challenge the decision.

  • In:
  • Benefits
  • Help on a low income
  • Before you claim tax credits
  • Help with your tax credits claim
  • Tax credits appeals

• Squatting

  Information on squatting, when you can and can't be arrested for squatting, and what you can do if your home is taken over by squatters.

  • In:
  • Housing
  • Finding a place to live

• Deciding what to do about discrimination at work

  Find out what your options are for dealing with discrimination and how to make the best choice for your situation.

  • In:
  • Work
  • Discrimination at work