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1,242 results found for consumer advice
What your landlord can charge you for energy
landlord might try and evict you, you should talk to an adviser before challenging your landlord. Further help Contact the Citizens Advice consumer helpline if you need more help - a trained adviser can
Problems with an insurance claim
If you can't sort the problem out directly with your insurer, you may be able to complain to the Financial Ombudsman Service. Contact the Citizens Advice consumer helpline if you need more help. Other
You can't afford to top up your prepayment meter
to contact the Citizens Advice consumer helpline. You can get temporary credit if you can’t afford to top up your meter. Your supplier might add this to your meter automatically when you run out of credit
Claim using a warranty or guarantee
already made a claim. Further help Contact the Citizens Advice consumer helpline on 0808 223 1133 if you need more help - a trained adviser can give you advice over the phone. You can also use an online
If your energy supplier has increased your direct debit payments
getting help with your bills. You can also get help with debts. If you're struggling to pay for food, find out how to get help from a food bank. Further help Contact the Citizens Advice consumer
Problems getting to or topping up your prepayment meter
supplier about a problem. Further help Complain to your supplier if you’ve contacted them and you don’t think their response was reasonable. Contact the Citizens Advice consumer helpline if you need more
Feedback and complaints
won’t reply if you ask for advice. Who are you complaining about? Please select Citizens Advice The Consumer Service The Witness Service Pension Wise How did you get help from us? Leave this name
If something you ordered hasn't arrived
help If you ordered something from a private seller, you can contact the Citizens Advice consumer helpline. As a charity, we rely on your support to help millions of people solve their problems each
Contacting your energy supplier about a problem
answer the phone or send you a reply in writing, you can complain. Contact the Citizens Advice consumer helpline if you need more help - a trained adviser can give you advice over the phone, online
Stop your energy supplier moving you to prepayment
supplier when they contact you. If you’re worried because you owe them money, they should work with you to create a repayment plan you can afford. Contact the Citizens Advice consumer helpline if you need