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• Discrimination when registering with a GP

  Explains what to do if you think you have been discriminated against when trying to register with a doctor.

  • In:
  • Health
  • Discrimination in health and care services
  • Common situations

• Buying a used car

  What checks to make when buying a used car, how to negotiate a deal, different payment options.

  • In:
  • Consumer

• Help if you're a child who is being abused

  How to get help if you are a child suffering abuse or neglect, by contacting specialist organisations, the police, or local authority. Also covers legal advice, counselling and medical help.

  • In:
  • Family
  • Children and young people
  • Child abuse
  • Getting help

• Solve an ongoing consumer problem with a business seller

  The steps you can take if you’ve approached a seller about a problem with a product or service and you’re not getting anywhere, including alternative dispute resolution (ADR).

  • In:
  • Consumer

• Attendance Allowance

  Advice for making an Attendance Allowance claim.

  • In:
  • Benefits
  • Sick or disabled people and carers
  • Before you claim Attendance Allowance
  • Claiming Attendance Allowance
  • Attendance Allowance appeals

• Contact the consumer helpline

  Contacting Citizens Advice consumer service by phone or on-line if you need further help with a consumer problem.

  • In:
  • Consumer

• Whistleblowing - how a staff member can report a problem in the NHS or an adult social care service

  Explains what is meant by whistleblowing - when NHS or adult social care staff can raise a concern if they think that unsafe work practices or lack of care is putting patients at risk of harm.

  • In:
  • Health
  • NHS and social care complaints

• Mortgage calculator

  Tool from the Money Advice Service to help you work out the mortgage you will need to buy your home, and how much payments would increase if interest rates rise.

  • In:
  • Housing
  • Moving and improving your home

• Organisations that can help you make a complaint about health services

  Lists organisations that can provide advice and support if you want to make a complaint about health services.

  • In:
  • Health
  • NHS and social care complaints
  • Complaining about the NHS
  • Who you can go to when you have a problem

• Council Tax Reduction - backdating an application

  Rules for pensioners and general rules for all applicants for backdating an application for Council tax Reduction (CTR).

  • In:
  • Benefits
  • Help on a low income
  • Help with your Council Tax - Council Tax Reduction
  • Making an application