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• Making a small claim

  Making a small claim This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Before you start your small claim it's a good idea to write a formal letter to the person or business you disagree with - they’re...

• Young people and family

  Young people and family This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales A child means someone aged under 14 and young person means someone aged 14 or over but under 18. Parent means someone with parental responsibility....

• Appealing against a Universal Credit decision at a tribunal

  Appealing against a Universal Credit decision at a tribunal This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you’ve already asked for mandatory reconsideration and the Department for Work and Pensions (DWP) haven’t changed their decision, you...

• Going to court if your landlord won't do repairs

  Check if this advice applies to you This advice will usually apply to you if all the following are true: you have a private landlord you don’t live with your landlord you started renting on or after 15 January 1989 In most cases this means you’ll have an ‘assured shorthold...

• If you're being taken to court for debt

  If you're being taken to court for debt This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales The people you owe money to are called ‘creditors’. If you owe money and you don't pay it back your creditor...

• Appealing an Income Support decision at a tribunal

  Appealing an Income Support decision at a tribunal This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You can appeal to a tribunal if the Department for Work and Pensions (DWP) didn’t change their decision when you asked...

• Appealing a JSA decision at a tribunal

  Appealing a JSA decision at a tribunal This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You can appeal to a tribunal if the Department for Work and Pensions (DWP) didn’t change their decision when you asked for...

• Appealing an ESA decision

  Appealing an ESA decision This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Before you can appeal a decision made by the Department for Work and Pensions (DWP), you might need to ask for a mandatory reconsideration and...

• What to do after a death

  What to do after a death This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales What happens, and things you might need to think about, after someone dies. Registering the death The registration of the death is the...