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Get help with online scams
Find out how to contact our Scams Action service for advice about online scams.
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- Consumer
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Check if you can get your money back after a scam
Find out when you're likely to get a refund following a scam, and how to claim
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- Consumer
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Get emotional support if you’ve been scammed
Find out where you can get emotional or financial support if you've been scammed.
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- Consumer
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Report a scam
Find out how to report a scam and what information to gather.
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- Consumer
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Shopping online after Brexit
Find out about your consumer rights when you buy something online from an EU country. Check what to look out for and what to do if you have a problem.
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- Consumer
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Check if something might be a scam
What to look for when identifying a scam, and how to protect yourself from being scammed
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- Consumer
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What to do if you've been scammed
Find out what steps to take after you've been scammed. This includes how to protect yourself, check if you can get your money back and report the scam
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- Consumer
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Report fake or counterfeit goods
You have the legal right to a refund if you’ve bought something that’s fake or counterfeit - how to claim, reporting traders.
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- Consumer
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Preparing your finances for retirement
When you can start getting your pension, checklist of things to do leading up to your retirement, getting help with Pension Wise, and what to do if you've lost track of a pension.
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Stop getting nuisance calls and texts
Action to take to stop getting nuisance calls and text messages
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- Consumer