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• Young people's rights

  advice or are in trouble or danger. Childline can offer both support and practical help. Wales Childline Cymru/Wales 9th Floor Alexandra House Alexandra Road Swansea SA1 5ED Tel: 0870 336 2935 Helpline

• Claiming compensation for a personal injury

  on the nature of the injury. The Law Society can give details of solicitors on these accreditation schemes and can be contacted at: 113 Chancery Lane London WC2A 1PL Tel: 020 7242 1222 Fax: 020 7831

• Arranging a funeral

  . Other useful information National Association of Funeral Directors 618 Warwick Road Solihull West Midlands B91 1AA Tel: 0845 230 1343 Fax: 0121 711 1351 Email: info@nafd.org.uk Website: www.nafd.org.uk

• Problems with an insurance claim

  useful information More information about the Financial Ombudsman Service Tel: 0800 023 4567. To find out about the Financial Ombudsman’s approach to dealing with disputes about insurance

• What to do after a death

  be able to arrange legal representation, either free or for a reduced charge. The address of INQUEST is: Inquest 89-93 Fonthill Road London N4 3JH Tel: 020 7263 1111 Fax: 020 7561 0799 Email: inquest

• If you need more help in the Channel Islands or the Isle of Man

  /tradingstandards or you can contact Guernsey CAB Guernsey CAB Bridge Avenue The Bridge St Sampsons Guernsey GY2 4QS Tel: 01481 242 266 Fax: 01481 200 444 Website: www.cabguernsey.org Jersey Trading Standards

• Young people and family

  Office of the Children's Commissioner 33 Greycoat Street London SW1P 2QF Tel: 020 7783 8330 Fax: 020 7931 7544 Email: info.request@childrenscommissioner.gsi.gov.uk Website

• Maternity pay - how to get

  disputes team if your employer doesn't give you form SMP1 on time. HMRC Statutory Payments Disputes Team PT Operations North East England HMRC BX9 1AN Tel: 0300 322 9422 Textphone: 0300 200 3212 If your

• Harassment by creditors

  of practice that its members must follow. You can find a list of members on the organisations’ websites: Finance and Leasing Association Imperial House 15-19 Kingsway London WC2B 6UN Tel: 020 7836 6511

• Complaining about your water company

  with on their website If you need more help, contact the consumer helpline Other useful information CCW 23 Stephenson Street Birmingham B2 4BH Tel: 0300 034 2222 between 8.30am and 5.00pm Monday to Friday Relay