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Disability discrimination and debt problems
Explains how service providers, such as banks or utility companies mustn't discriminate against you, if you are disabled, and should make reasonable adjustments to allow you to use their services.
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Disability discrimination and energy suppliers
Explains how energy companies mustn't discriminate against you if you are disabled, and how they should make reasonable adjustments to allow you to use their services.
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Tenancy agreements
Information on tenancy agreements including the rights and obligations of tenants and landlords, and covering sham tenancies and unfair tenancy agreements.
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How much it costs to rent
Know what payments you need to make to your landlord or letting agent before you move in and know how to negotiate to save money on your rent.
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Challenging a working or child tax credits decision - mandatory reconsideration
How to challenge a tax credits decision with HMRC and applying for mandatory reconsideration.
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Credit rating - impact of an individual voluntary arrangement
Explains how having an individual voluntary arrangement could affect your ability to apply for credit.
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Information your debt management plan provider must give you
Explains what to do if a debt management plan provider has not given you all the information you are entitled to when choosing or signing up for a debt management plan.
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Rules debt management plan providers must follow
Explains the rules, set by the Financial Conduct Authority, that all debt management plan providers must follow.
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Discrimination in the provision of goods and services - who's treating you unfairly?
Explains which traders or organisations are not allowed, by law, to discriminate against you when selling goods, or providing free or paid for services.
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Who must comply with the public sector equality duty?
Lists the type of public authorities which must comply with the public sector equality duty. Also explains when private organisations or charities must comply, when carrying out public functions.