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• Understanding your energy bill

  Use our tool to get an explanation of the different parts of your gas or electricity bill.

  • In:
  • Consumer
  • Your energy supply

• Disability discrimination and debt problems

  Explains how service providers, such as banks or utility companies mustn't discriminate against you, if you are disabled, and should make reasonable adjustments to allow you to use their services.

  • In:
  • Law and courts
  • Discrimination
  • Discrimination because of disability

• Disability discrimination and energy suppliers

  Explains how energy companies mustn't discriminate against you if you are disabled, and how they should make reasonable adjustments to allow you to use their services.

  • In:
  • Consumer
  • Discrimination in goods and services
  • Common situations

• How income, debts and belongings are assessed for a debt relief order

  Explains how an adviser assesses the value of your debts, income and belongings during the debt relief order application process.

  • In:
  • Debt and money
  • Debt solutions
  • Debt relief orders
  • Debt relief orders explained

• Credit rating - impact of an individual voluntary arrangement

  Explains how having an individual voluntary arrangement could affect your ability to apply for credit.

  • In:
  • Debt and money
  • Debt solutions
  • Individual voluntary arrangements
  • Is an IVA right for you?

• Challenging a working or child tax credits decision - mandatory reconsideration

  How to challenge a tax credits decision with HMRC and applying for mandatory reconsideration.

  • In:
  • Benefits
  • Help on a low income
  • Working and child tax credits

• Applying for a Blue Badge

  Find out whether you're eligible for a blue badge to help you park more easily, and how to apply

  • In:
  • Benefits
  • Sick or disabled people and carers
  • Help for disabled travellers

• Information your debt management plan provider must give you

  Explains what to do if a debt management plan provider has not given you all the information you are entitled to when choosing or signing up for a debt management plan.

  • In:
  • Debt and money
  • Debt solutions
  • Debt management plans
  • Getting a debt management plan

• Using mediation to help you separate

  Mediation is a cost-effective way of sorting any differences you have with your ex-partner when you separate. Find out more about mediation.

  • In:
  • Family
  • Ending a relationship

• Discrimination in the provision of goods and services - who's treating you unfairly?

  Explains which traders or organisations are not allowed, by law, to discriminate against you when selling goods, or providing free or paid for services.

  • In:
  • Consumer
  • Discrimination in goods and services
  • Identifying discrimination in the provision of goods and services