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• Disability discrimination and debt problems

  Explains how service providers, such as banks or utility companies mustn't discriminate against you, if you are disabled, and should make reasonable adjustments to allow you to use their services.

  • In:
  • Law and courts
  • Discrimination
  • Discrimination because of disability

• Disability discrimination and energy suppliers

  Explains how energy companies mustn't discriminate against you if you are disabled, and how they should make reasonable adjustments to allow you to use their services.

  • In:
  • Consumer
  • Discrimination in goods and services

• Tenancy agreements

  Information on tenancy agreements including the rights and obligations of tenants and landlords, and covering sham tenancies and unfair tenancy agreements.

  • In:
  • Housing
  • Renting a home

• How much it costs to rent

  Know what payments you need to make to your landlord or letting agent before you move in and know how to negotiate to save money on your rent.

  • In:
  • Housing
  • Renting privately

• Challenging a working or child tax credits decision - mandatory reconsideration

  How to challenge a tax credits decision with HMRC and applying for mandatory reconsideration.

  • In:
  • Benefits
  • Help on a low income
  • Working and child tax credits

• Information your debt management plan provider must give you

  Explains what to do if a debt management plan provider has not given you all the information you are entitled to when choosing or signing up for a debt management plan.

  • In:
  • Debt and money
  • Debt solutions
  • Debt management plans
  • Getting a debt management plan

• If you get a section 21 notice

  Check your section 21 notice is valid, find out what to do if it's not valid and make sure you know what to do before you need to leave your home.

  • In:
  • Housing
  • Renting privately

• Who must comply with the public sector equality duty?

  Lists the type of public authorities which must comply with the public sector equality duty. Also explains when private organisations or charities must comply, when carrying out public functions.

  • In:
  • Law and courts
  • Discrimination
  • Public sector equality duty

• Rules debt management plan providers must follow

  Explains the rules, set by the Financial Conduct Authority, that all debt management plan providers must follow.

  • In:
  • Debt and money
  • Debt solutions
  • Debt management plans
  • Getting a debt management plan

• Discrimination in the provision of goods and services - who's treating you unfairly?

  Explains which traders or organisations are not allowed, by law, to discriminate against you when selling goods, or providing free or paid for services.

  • In:
  • Consumer
  • Discrimination in goods and services
  • Identifying discrimination in the provision of goods and services