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• If there are pests or vermin in your rented home

  Check if your landlord is responsible for dealing with infestations. Check if the council can help with mice and rat problems.

• If your Housing Benefit is stopped or reduced

  Find out why your Housing Benefit payments have changed and what you can do about

• You've been told your flat is fire safe but disagree

  Find out what to do if your landlord won't take steps to address fire safety in your flat

• Complain about a local council's involvement with your family

  Find out how to complain about your local council if they've been involved with your family.

• Find a trader and check you can trust them

  Finding a seller or tradesperson who will do a good job and treat you fairly

• If you've been accused of child abuse

  What to do if you are accused of abusing or neglecting a child, including the importance of seeking legal advice

• Help on a low income

  Overview and content list for benefits help for those on a low income

• Benefits

  Get advice on benefits, including what you're entitled to and how to claim