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• Appealing against a benefit decision

  Appealing to an independent tribunal if you disagree with a mandatory reconsideration decision made by the DWP or HMRC

• Check if you can get Housing Benefit

  Check if you can claim Housing Benefit to help pay your rent - and find out if you’re entitled to the maximum amount of Housing Benefit

• Complaining about housing discrimination

  Complain about discrimination you've faced from a landlord, letting agent or someone else who’s involved in your housing

• Stop your eviction from going to court

  Check if the council or housing association is treating you fairly. Check if you can do anything to stop them taking you to court.

• Get help if you use oil, LPG, coal or wood to heat your home

  If you use oil, wood, liquefied petroleum gas (LPG), biomass or coal to heat your home, you might be able to get help to pay your bills

• Homelessness

  Get advice on applying for homeless help from the council, including making an application and challenging a decision.

• Complaining about your letting agent

  Find out how to complain about your letting agent if you’re unhappy with their service and know when you can take court action

• Cancelling a package holiday

  Your rights if you want to cancel a holiday. If a holiday company has changed a holiday you booked or put the price up