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• Paying for sewerage

  What you are paying for when you pay public sewerage charges including water drainage, surface water drainage, highway drainage and land drainage

• Pet gets ill or dies after buying

  If you recently bought a pet and it soon becomes ill or dies you may have a right to get a refund or replacement from the trader you bought it from

• Income protection insurance

  Information on income protection insurance, factors to consider before taking out income protection insurance and how to work out the level of cover you need

• Credit brokers explained

  Explains what a credit broker is and when they are properly authorised to act

• Appealing against a parking ticket when someone else was driving

  How to appeal a parking ticket if someone else was driving, for example if you car was stolen or license plate copied

• Challenging what the CMS says you should pay

  Find out how to ask the CMS for a review or a variation, for example if your circumstances have changed or you have special expenses

• Taking action about discrimination in health and care services

  Check how to complain about discrimination by health and care services - including taking them to court

• Prepare for a power cut

  Check how to prepare for a planned power cut caused by engineering work or an unplanned power cut which could be caused by a storm or severe weather