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Understanding your tenancy agreement
Check what terms can be in your tenancy agreement. Check documents your landlord needs to give you and what counts as an unfair agreement
Getting a Motability car
How to find a motability car, scooter or powered wheelchair if you're disabled or have a condition that makes it hard to get around
How income, debts and belongings are assessed for a debt relief order
Explains how an adviser assesses the value of your debts, income and belongings during the debt relief order application process
What is Universal Credit?
What is Universal Credit and how it works - including how it's different from other benefits and what other benefits you can claim at the same time
Challenging a Housing Benefit decision
How to appeal if you've been refused Housing Benefit or your payments have been reduced
Selling a home
Get information on the process of selling your home. Check how to deal with estate agents, using solicitors, exchanging contracts and completion
Stopping bailiffs if you don't owe the debt
Check how to stop bailiffs visiting you if you don’t owe a debt, find out how to prove you don’t owe the debt and how to complain if the bailiffs still say you owe the money
Guidelines for using the letter templates
Guide on using sample letters to creditors. We've created a set of letter templates which you can use to write to your non-priority creditors
If you're struggling with your overdraft
Things you can do if you're struggling with your overdraft. Get advice on what to do if you're struggling to pay off your overdraft
Check if you can get Pension Credit
Check if you can claim Pension Credit, a weekly benefit made up of 2 parts - Guarantee Credit and Savings Credit