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• Child Benefit

  Find out if you're eligible for Child Benefit. Check how changes in your circumstances will affect your claim and what to do if you want to appeal a decision.

• Housing Benefit

  Check if you can get Housing Benefit, and what to do if you have any problems.

• Benefit overpayments

  Causes of benefit overpayments and what to do if you've been told you've been paid too much.

• Check if the Benefit Cap will affect your Housing Benefit

  Check how much the benefit cap is and whether it will affect your housing benefit. The cap is a limit to the total amount of money you can get.

• Child Benefit appeals

  Overview and content list for child benefit appeals. Get help appealing a decision at tribunal and asking for mandatory reconsideration.

• Problems with Housing Benefit

  Information about problems with housing benefits. Get help if your benefit is stopped or reduced, challenging a decision and paying back an overpayment.

• Challenging benefit decisions

  Overview and content list for challenging benefit decisions. Get help challenging decisions by the DWP or HMRC and complaining about benefits services.

• How to claim Child Benefit

  Check how to claim Child Benefit and what documents you’ll need. Find out how and when you’ll get paid.

• Appealing against a benefit decision

  Appealing to an independent tribunal if you disagree with a mandatory reconsideration decision made by the DWP or HMRC

• How to claim Housing Benefit

  How to claim Housing Benefit, including if you can backdate your claim. How to claim a Discretionary Housing Payment too.