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• Find a trader and check you can trust them

  Finding a seller or tradesperson who will do a good job and treat you fairly

• Check the reason you were chosen for redundancy was fair

  Check if your employer can make you redundant, including discriminatory reasons for redundancy and what happens if your workplace moves or closes

• Ask the council for money or help to do repairs

  Local authority powers and financial help available to private rented tenants and landlords to cover the cost of repairs or improvements

• Cancelling building or decorating work

  When you can cancel building or decorating work, how to cancel, when you're entitled to your money back, how to negotiate with the trader or company

• What are human rights?

  Explains what human rights are and how they are protected by law. Also lists organisations offer further information

• Collecting information about your debts

  Collect information about your debts and check how to contact your creditor

• Buying a home

  Get information on the process of buying a house. Check how to get a mortgage, how to make an offer and what to consider if you’re buying with others

• Getting help with home improvements

  Check the types of grants and loans you can get to make improvements in your home - including the disabled facilities grant