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• How to claim PIP

  How to claim Personal Independence Payment (PIP) and the basic information you'll need to have to hand when you start your claim

• Q2 - standing and sitting

  Help to fill in Q2: standing and sitting for your ESA application. Find out what this means and how to correctly complete the question

• Q15 - going out

  Help to fill in Q15: going out for your ESA application. Find out what this means and how to correctly complete the question

• Step 1: Check it was because of a protected characteristic

  To check if you’ve been discriminated against under the Equality Act 2010, you can check if what you experienced was because of a protected characteristic

• Check your personal alarm will work after the landline switch off

  Check how the switch to digital landlines might affect your telecare and other alarms. Check what to do to avoid problems when you switch

• Loan sharks

  Information about illegal lending, how to check if a lender is properly licensed and what to do if you owe money to a loan shark

• Check if a change affects your JSA

  What to do if you have a change of circumstances while getting JSA. How to report changes to your work, income, family, health or immigration status

• How are your human rights protected by the courts?

  Explains how courts must protect human rights when applying the law and which laws the courts must apply, even if they breach the Human Rights Act 1998.

• Check your rights as a lodger

  Find out what rights you have if you're a lodger. You can also check what support you can get if you need help with housing

• Q13: going out

  Help to fill in Q13: going out for PIP. Find out what this means and get advice on how to complete the question for your claim