Search

• Check if your landlord has to protect your deposit

  Check if your landlord needs to put your tenancy deposit into a deposit protection scheme. Check what you can do if they don’t.

• Check how Universal Credit is changing in 2026

  The amount of Universal Credit you can get will change in April 2026. Check what is changing because of the Universal Credit Bill and other benefit changes

• Your right to a fair trial

  Explains how the right to a fair trial is protected by article 6 of the Human Rights Act 1998 and the types of criminal and civil hearings or proceedings that are covered by the article.

• Report fake or counterfeit goods

  You have the legal right to a refund if you’ve bought something that’s fake or counterfeit - how to claim, reporting traders

• Q6: washing and bathing

  Help to fill in Q6: washing and bathing for PIP. Find out what this means and get advice on how to complete the question

• No money to pay creditors - letter

  Letter for when you have no money available to offer to your non-priority creditors.

• Request to write off a debt - letter

  Letter for when you can't make an offer of repayment and your circumstances are not going to improve.

• Request to write off a joint debt - letter

  Letter for when you can't make an offer of repayment on a joint debt and your circumstances are not going to improve.

• Holding letter for joint account - ask creditors to hold off

  You can use this letter to ask creditors to hold off for a short period while you work out your budget or get advice. This template is to be used for guidance.

• Holding letter - ask creditors to hold off

  Letter to ask creditors to hold off for a short period while you work out your budget or get advice.