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• Getting a Universal Credit budgeting advance

  Find out how to get a Universal Credit budgeting advance, a loan for emergency and one-off expenses. Who’s eligible, how much you'll get and how to apply

• Extra money and help PIP entitles you to

  Find out what extra help you can get for Council Tax, Road Tax bills or travel support such as a Blue Badge when you claim Personal Independence Allowance (PIP).

• How to claim Child Benefit

  Check how to claim Child Benefit and what documents you’ll need. Find out how and when you’ll get paid

• Get a hardship payment if you've been sanctioned

  If you've been sanctioned, you might be able to get some emergency money to help you cover household expenses. This is called a hardship payment

• Letter to complain about a phone, TV or internet bill

  Letter to complain to the supplier about a problem with a bill for your phone, TV or internet service

• Grants and benefits to help you pay your energy bills

  Grants, benefits and other support, including Warm Home Discount, Winter Fuel Payment and Cold Weather Payment or Winter Heating Payment

• Preparing for a disciplinary or dismissal meeting

  Find out how to prepare for a disciplinary or dismissal meeting. There are a few things you should do beforehand to make sure you are well prepared

• How Universal Credit is paid

  Find out how Universal Credit is paid. You'll usually get a single payment every month paid directly into your bank, building society or credit union account

• Claiming DLA for a terminally ill child

  There’s a quicker application process for parents of children who have been diagnosed with a terminal illness and aren’t expected to live more than 6 months

• Payment of benefits and tax credits

  Check how benefits and tax credits are paid - usually by direct credit transfer into bank, building society or Post Office card accounts. Find out about the Payment Exception Service if you can't use an account