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• How to claim Pension Credit

  Check the best way to apply for Pension Credit. Check what extra help you can get if you're eligible, including Winter Fuel Payments

• Challenging a Child Benefit decision - mandatory reconsideration

  Ask HMRC to re-think their decision about your Child Benefit. How and when to ask for mandatory reconsideration

• Complaining about the Child Maintenance Service

  Find out what you can do if you want to make a complaint about the way the CMS has dealt with you

• Changing your claimant commitment

  Find out how to get your Universal Credit claimant commitment changed if your work coach asks you to do too much work-related activity as part of your claim

• If your Universal Credit is reduced or stopped

  Find out why your Universal Credit payment might be reduced or stopped, and advice on what you can do about it. You'll be notified if your payment changes

• If your PIP is stopped or reduced

  Check why your Personal Independence Payment (PIP) has stopped or reduced and what you can do about

• If you're owed child maintenance

  Find out what you can do if you're not getting the child maintenance payments you're owed

• Check if you can claim ESA

  Check what Employment and Support Allowance (ESA) is and if you can claim

• If you're facing redundancy

  Get help if you’re at risk of redundancy or have been made redundant. Find out how to get the money you are owed and what to do next

• Appealing an ESA decision

  Find out how to appeal an ESA decision. Before you can appeal a decision made by the DWP, you might need to ask for a mandatory reconsideration