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• Check what an IVA is

  Find out how an individual voluntary arrangement (IVA) works and the type of debts you can include

• Applying for family visas or indefinite leave

  Check how your family member can apply to live in the UK, extend their visa or get indefinite leave to remain

• Making a claim on your travel insurance

  What you need to do if you have to make a claim on your travel insurance policy

• Using early conciliation

  Find out when you must use early conciliation, what it involves and how it affects the time limit for making an employment tribunal claim

• Getting travel insurance

  What you need to think about before you take out a travel insurance policy

• Preparing an employment tribunal case

  Find out how to get evidence, exchange documents, put together a bundle, get witnesses and how to withdraw your claim

• Claim compensation if your flight's delayed or cancelled

  When you’re due help or compensation for a delayed or cancelled flight, how much you’ll get and how to claim

• Problems with your business energy supplier or broker

  Complain to your business energy supplier or broker if you’re a small business or a microbusiness. Check if you can take your complaint to the Energy Ombudsman