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If your home is on a heat network
Find out what a heat network is and check what to do if you have problems with your heat network supplier
Dealing with Council Tax arrears
What happens when you miss a council tax payment, and how to negotiate with your council to pay what you owe in smaller amounts
Check how to fill in your claim form
Detailed information on how to fill in your ‘How your disability affects you’ form, including advice for each question and tick box.
Check if you can pay less on your water bills
Get help if you’re having trouble paying your water bills. Find out how to save money on your bills and if it's worth getting a water meter installed
Paying back a working or child tax credits overpayment
Change how quickly you repay a tax credits overpayment, and find out about other ways to pay
How income, debts and belongings are assessed for a debt relief order
Explains how an adviser assesses the value of your debts, income and belongings during the debt relief order application process
Payment of benefits and tax credits
Check how benefits and tax credits are paid - usually by direct credit transfer into bank, building society or Post Office card accounts. Find out about the Payment Exception Service if you can't use an account
Complaining about your landlord's failure to make repairs if you are a social housing tenant
Complaining about your landlord's failure to make repairs to your social housing landlord, councillor or an Ombudsman and what to include in your complaint