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• Complain to the Energy Ombudsman

  When and how to complain to the Energy Ombudsman when you have a dispute with your energy supplier

• Using early conciliation

  Find out when you must use early conciliation, what it involves and how it affects the time limit for making an employment tribunal claim

• Check how to switch your internet, phone or TV provider

  How to switch your landline, mobile phone, internet or TV provider to get a cheaper deal

• Solve an ongoing consumer problem with a business seller

  The steps you can take if you’ve approached a seller about a problem with a product or service and you’re not getting anywhere, including alternative dispute resolution (ADR

• Dealing with your business energy bills

  Get advice about what to do if your small business is in debt to your energy supplier or you're having problems affording your bills

• Complaining about an energy efficiency home improvement

  How to complain about problems with energy saving improvements to your home, like your solar panels, heat pump or new boiler

• Maternity pay - how to get it

  What you need to do to get statutory or contractual maternity pay from your employer

• Collecting information about your debts

  Collect information about your debts and check how to contact your creditor.