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• If your Income Support has stopped

  Find out why your Income Support payments have stopped and how to get them started again

• If HMRC says you’ve had a tax credits overpayment

  How to check if HMRC are right about the tax credits overpayment and what to do next

• Consumer service complaints procedure

  If you're unhappy with the consumer service you've received from Citizens Advice, you have a right to make a complaint. Find out more about the process

• Paying a court fine

  What happens if you don’t pay a court fine in time, including how to ask for more time to pay, and what to do if you can’t afford to pay

• What to do if you've been trafficked

  Your rights and how to get help if you are a victim of human trafficking or modern day slavery

• Administration order court hearing

  Explains why you might have to attend a court hearing in the process of applying for an application order and what happens at the hearing

• If there's a leak from a neighbouring flat

  When a landlord is responsible for repairing water damage caused by leaks or floods from a neighbouring property, repeated leaks, and what you can do about damaged belongings

• Claiming compensation from Royal Mail

  Check how to claim compensation for damaged, lost or delayed post. Check how much compensation you should get

• If you've been accused of child abuse

  What to do if you are accused of abusing or neglecting a child, including the importance of seeking legal advice

• Stopping a future payment on your debit or credit card

  Information about your rights to stop a future credit or debit card payment, by phone, email or letter, and how to get your money back if money is taken from you account against your wishes