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• If you think you've bought stolen goods

  If you've bought stolen goods you need to hand them in to the police. You should then be able to get a full refund. Don't return the item to the seller yourself

• Debt relief orders - what you need to know

  Explains how much it will cost to apply for a debt relief order, where and how to pay, and whether there is help available to pay the fee

• If the DWP says you've had an Income Support overpayment

  How to check if you’ve actually been overpaid by the DWP and how to challenge an Income Support overpayment

• Staying in the UK on a visa without your partner

  If you’re in the UK as a dependant on your partner’s visa, you’ll need to check your eligibility to stay in the UK and apply for a new visa if you can. If you’re not eligible to stay in the UK you might have to leave

• The council says you've had a Housing Benefit overpayment

  Check if you’ve actually been overpaid Housing Benefit and find out how to challenge a overpayment

• If HMRC says you’ve had a tax credits overpayment

  How to check if HMRC are right about the tax credits overpayment and what to do next

• Consumer service complaints procedure

  If you're unhappy with the consumer service you've received from Citizens Advice, you have a right to make a complaint. Find out more about the process

• Paying a court fine

  What happens if you don’t pay a court fine in time, including how to ask for more time to pay, and what to do if you can’t afford to pay