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  • Getting your landlord to do repairs

    Getting your landlord to do repairs Getting repairs done if you're renting privately Getting repairs done if you rent from a council or housing association Asking the council to help you get repairs done Going to court if your landlord won't do repairs

  • Student housing - living in halls

    Explains the housing status of students living in halls of residence provided by their university. Also covers rent, deposits, administration fees, bills and council tax

  • If you disagree with your neighbour about a wall or fence

    Check what to do if you’re arguing about boundaries. Check what happens if you can’t agree about a wall or fence that’s causing problems

  • What rights are protected under the Human Rights Act?

    Overview and content list for rights are protected under the Human Rights Act

  • Faulty goods

    Consumer template letters for faulty goods. Use our template letters if you need to write about an issue with faulty goods to a supplier

  • Charging orders

    Information about what you can do if a creditor applies for a charging order against your property

  • If there's a leak from a neighbouring flat

    When a landlord is responsible for repairing water damage caused by leaks or floods from a neighbouring property, repeated leaks, and what you can do about damaged belongings

  • Child maintenance

    Find out how to get child maintenance and what to do if you have problems getting or paying