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• Taking the first step if you need financial support

  If you need financial support, start by checking if you can get any benefits. You could get this financial help, even if you’re working or have savings

• Check if your energy meter isn't working properly

  How to check if the meter's faulty, getting your supplier to test the meter, how the meter is tested, what the supplier should do if your meter is faulty

• Going to court if your landlord won't do repairs

  Find out when it can be worth taking your landlord to court to get repairs done, find out how to fill in the court form and make sure you know what to say at the hearing

• Check if your previous energy supplier owes you money

  How to check if your previous energy supplier owes you money, how to claim owed money back, what to do if your supplier won't pay you what they owe you

• Getting help from social services if you're homeless

  Check if you can get help from social services and what help they can give. Check how to apply for help and what you can do if they refuse

• Moving home – dealing with your energy supply

  What to tell your current supplier before you move, how to set up a new supply at your new property, where to get more help

• Work out which debts to deal with first

  Check which of your debts are ‘priority debts’ that you should deal with first

• Getting your broken boiler repaired or replaced

  Check whether you need to get your broken boiler repaired or replaced. Check if you can fix the problem yourself or what financial help is available for a new boiler.

• Get help with the cost of living

  Check what extra help you could get if you're struggling with the cost of living - including the Cost of Living Payment scheme

• Staying in the UK on a visa without your partner

  If you’re in the UK as a dependant on your partner’s visa, you’ll need to check your eligibility to stay in the UK and apply for a new visa if you can. If you’re not eligible to stay in the UK you might have to leave