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• Check if you can pay less council tax

  Find out if you can get a discount on your council tax. If you’re on a low income, check if you can apply for Council Tax Reduction

• Get a hardship payment if you've been sanctioned

  If you've been sanctioned, you might be able to get some emergency money to help you cover household expenses. This is called a hardship payment

• Check your personal alarm will work after the landline switch off

  Check how the switch to digital landlines might affect your telecare and other alarms. Check what to do to avoid problems when you switch

• Check if you can get DLA for your child

  DLA isn’t just for children with physical disabilities - it’s also for behavioural and mental health conditions as well as learning disabilities and developmental delay

• Stopping a future payment on your debit or credit card

  Information about your rights to stop a future credit or debit card payment, by phone, email or letter, and how to get your money back if money is taken from you account against your wishes

• Carer's Allowance

  Carer’s Allowance is a benefit for people who are giving regular and substantial care to disabled people. Check if you're eligible and how to make a claim

• Your payment card was used without your permission – distance sales

  What you can do if your payment card has been used for a distance sale purchase by internet, mail order, TV, phone or fax without your permission

• WaterSure scheme – help with paying water bills

  Watersure is a scheme to help save money with your water bill, if you get certain benefits and you have three or more children under 19 or someone in your house has a medical condition that means more water gets used