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• Making a small claim

  Find out what to do before you start a small claim, how to start one and what it involves

• Before you get work done on your home

  Check how to comply with permissions and regulations, avoid building disputes and problems with home improvements, renovations and repairs

• Going to your Universal Credit interview and getting a decision

  Find out what happens at your Jobcentre Universal Credit interview, including what to bring and what to do if you have any problems

• Paying back a Housing Benefit overpayment

  Find out the different ways you can pay back a Housing Benefit overpayment, and what to do if you can’t afford to pay anything at all

• Get help paying for energy efficiency home improvements

  Check if you’re eligible for funding or grants to make your home more energy efficient. Get help with the cost of insulation, boilers or improving your heating

• If you get a ‘section 21’ eviction notice from a private landlord

  Check your section 21 notice is valid, find out what to do if it's not valid and make sure you know what to do before you need to leave your home

• If you get a ‘section 21’ eviction notice from a housing association

  Check your section 21 notice is valid, find out what to do if it's not valid and make sure you know what to do before you need to leave your home

• If you’re struggling to pay your heat network bills

  Find out what to do if you're having problems paying heat network bills or you owe money. Heat networks are sometimes called communal heating or district heating