Search
Check if a change affects your JSA
What to do if you have a change of circumstances while getting JSA. How to report changes to your work, income, family, health or immigration status
If your circumstances change during your IVA
Find out what to do if your circumstances change during your IVA, like your income goes up
Carer's Allowance
Carer’s Allowance is a benefit for people who are giving regular and substantial care to disabled people. Check if you're eligible and how to make a claim
Problems with your payment
Overview and content list for problems with your payment. Get help appealing if you're having problems with your universal credit payments
Payment protection insurance
Get help with payment protection insurance issues. Check if you can complain about PPI, how to complain about it and how you can take your complaint further
Getting Universal Credit if you’re sick or disabled
Check if you can apply for support if you can't work because you're sick or disabled. Universal Credit is available for people with sickness or disabilities
How income, debts and belongings are assessed for a debt relief order
Explains how an adviser assesses the value of your debts, income and belongings during the debt relief order application process
If your ESA is stopped or reduced
What to do if your ESA is stopped or reduced. If the DWP stop or reduce your ESA, you might be able to challenge them or start a new claim.