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• Problems with delivery

  Template letters for consumers if you have problems with delivery. Use our template letters to write if you're having a problem with a delivery service

• Getting repairs done if you're renting privately

  Getting repairs done if you're renting privately Getting repairs done if you're renting privately Complaining about the condition of your shared house If you're being evicted because you asked for repairs

• Consumer

  Get advice on your consumer rights, including complaints and trading standards

• Make an informal discrimination complaint

  Decide the best way to make an informal discrimination complaint. Check what to say in your complaint to help you resolve the issue quickly

• How bailiffs should treat you

  Information about how bailiffs should treat you. If you feel you have been mistreated, you can find out more about complaining about bailiffs.

• Local council support for children and families

  Local council support for children and families. Find out about getting help from the council, if your child is taken into care by them and how to complain.

• Death and wills

  Overview and content list for death and wills. Get help and advice on topics relating to death and wills from Citizens Advice

• Complaints about debt management plans

  Overview and content list for complaints about debt management plans. Read our advice about complaining about debt management plans.