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• Complaints about debt management plans

  Overview and content list for complaints about debt management plans. Read our advice about complaining about debt management plans.

• Letter to complain to a trader about poor quality work agreed before 1 October 2015

  Letter to ask a contractor to fix a problem with building work, decorating or home improvements - if you gave the go-ahead before 1 October 2015

• Deciding what to do about housing discrimination

  Find out what you can do to solve your problem and get everything ready before you take action

• Complaints about banks and building societies

  How to make a complaint about your bank or building society and the standard of service

• Asking the council to help you get repairs done

  Asking the council to help you get repairs done Ask the council to check if your rented home needs repairs If the council decide your landlord has to do repairs Ask the council for money or help to do repairs Letter to complain to the council if your landlord hasn’t done repairs

• Deciding what to do about discrimination at work

  Find out what your options are for dealing with discrimination and how to make the best choice for your situation

• Getting repairs done if you rent from a council or housing association

  Getting repairs done if you rent from a council or housing association How to report repairs Complaining about your landlord's failure to make repairs Using the right to repair scheme Offsetting rent arrears because repairs haven't been done Withholding rent because repairs haven't been done

• Consumer

  Get advice on your consumer rights, including complaints and trading standards