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• Letter to complain about energy back-billing

  Use this template letter to complain if your energy supplier is trying to bill you for energy you shouldn't have to pay for - back-billing complaint

• Q9: communicating verbally

  Help to fill in Q9: communicating verbally for PIP. Find out what this means and how to correctly complete the question

• Check if you're entitled to Attendance Allowance

  You can claim Attendance Allowance to help you if you have an illness or disability. It can help you stay independent for longer. The money can be spent on anything

• How to read your gas or electricity meter

  Your supplier needs readings from your gas or electricity meter to work out your bills. Find out how to read different types of gas and electricity meters

• Help with debt and rent arrears on Universal Credit

  You might be able to get financial help if you're on Universal Credit and are in debt, have rent arrears or are struggling with money

• About your health condition, illnesses or disabilities

  You have a chance to say more about your illness or disability when you send back your capability for work questionnaire (ESA50 form

• Help with your PIP review form

  What to do if you receive a 'Making sure your award is right' PIP review form (sometimes called an AR1 or PIP.1043 form

• Young people and family

  Rights of children and young people on family matters including adoption, getting married and the rights of parents under 16

• Going to your Universal Credit medical assessment

  If you're sick or disabled, find out how to prepare for the Universal Credit medical assessment and what the DWP’s decision means for you

• Your medication and other treatment

  The DWP wants to know about your medication and any treatment you're having - it’ll help them get a better picture of your situation