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• Maternity pay - how to get it

  What you need to do to get statutory or contractual maternity pay from your employer

• Maternity pay - how much you can get

  Find out how much maternity pay you'll get and make sure you get everything you're entitled to.

• Claim compensation for a holiday

  Claim compensation if something went wrong on your holiday or the company went bust. What you're legally entitled to - what to do.

• Letter to complain about a holiday

  Use this letter to complain about a package holiday and ask for compensation

• Letter to complain about a delay to a service

  Letter to complain to a trader about delays in starting or finishing a service

• If you’ve been invited to an interview under caution for benefit fraud

  What to do if you’re asked to an interview under caution because you’re being investigated for benefit fraud

• Letter to warn trader about court action for faulty goods

  Use this letter template to warn a trader that you're thinking of taking court action to sort out a problem with faulty goods

• Prepare for an asylum interview

  Get help preparing for an asylum interview (or ‘substantive interview’) when you apply for refugee status - it’s a chance for you to put your case across to someone from the Home Office