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Preparing to go to court as a witness
How to get ready to go to court including information on what to wear, asking your employer for time off and what to do if you can't make the date
Problems with your business energy supplier or broker
Complain to your business energy supplier or broker if you’re a small business or a microbusiness. Check if you can take your complaint to the Energy Ombudsman
Get help if you use oil, LPG, coal or wood to heat your home
If you use oil, wood, liquefied petroleum gas (LPG), biomass or coal to heat your home, you might be able to get help to pay your bills
Complaining about your water company
The complaints process for complaining about your water bill or supply, or the standard of service you have received from your water company in the first instance and what to do if you are not happy with what the water company has said
If you have a court hearing by phone or video call
Check how to prepare if a court or tribunal offers you a remote hearing
Your energy supplier has put its prices up
When your supplier is allowed to raise their prices, notice they should give you, what to do to avoid price rises
When to appeal a parking ticket
When you should appeal a parking ticket in England and Wales – including if the signs were unclear or you were parked correctly
Find an installer for energy efficiency home improvements
Check how to find an experienced installer for energy-saving home improvements for things like solar panels and insulation