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Payday loans - making a complaint
How to complain to a payday loan lender, the Financial Ombudsman Service or a trade association about a payday lender that has not followed the Good Practice Customer Charter and the Financial Conduct Authority (FCA) rules
Get housing help if you’re leaving or have left the armed forces
Check what housing help you can get if you’re leaving the armed forces or you’re a veteran. Check which organisations can offer support
Problems with selling your home - delayed completion and lease options contracts
Information about 'exchange with delayed completion' and 'lease options' contracts, covering what they are, the risks involved and other options that may be available to people trying to sell their home
If you're being evicted as a lodger
Check how much notice your landlord has to give you to move out and what other rules they must follow
Preparing an employment tribunal case
Find out how to get evidence, exchange documents, put together a bundle, get witnesses and how to withdraw your claim
After you've been dismissed
Help with moving on and finding a new job after being dismissed, including benefits, getting a reference, and explaining your dismissal to a new employer
Charging orders
Information about what you can do if a creditor applies for a charging order against your property
Decide if prepayment is right for you
Understand the advantages and disadvantages of a prepayment meter, and decide whether you want one