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  • Make an informal discrimination complaint

    Decide the best way to make an informal discrimination complaint. Check what to say in your complaint to help you resolve the issue quickly

  • Your energy supplier has put its prices up

    When your supplier is allowed to raise their prices, notice they should give you, what to do to avoid price rises

  • Taking action

    evidence about housing discrimination Complaining about housing discrimination Work out how much compensation you could get for discrimination Challenging an eviction with discrimination law Taking legal action for housing discrimination Get help with a housing discrimination problem

  • Public sector equality duty

    Overview and content list for public sector equality duty. Get help understanding public sector equality duty, and how you can take action

  • Getting repairs done if you're renting privately

    Check what repairs you and your landlord are responsible for, find out how to tell your landlord about repairs and know how to take action if your landlord won’t do them

  • If you’re offered an unsuitable council or housing association home

    Check if the home you're offered is suitable for your needs. Check how to refuse the housing offer if it isn't suitable

  • Payment of benefits and tax credits

    Check how benefits and tax credits are paid - usually by direct credit transfer into bank, building society or Post Office card accounts. Find out about the Payment Exception Service if you can't use an account

  • Getting financial advice

    Information on choosing a qualified financial adviser, how much advice will cost, a checklist of things to think about before seeing an adviser and how to make a complaint