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  • Your energy supplier has put its prices up

    When your supplier is allowed to raise their prices, notice they should give you, what to do to avoid price rises

  • If you’re offered an unsuitable council or housing association home

    Check if the home you're offered is suitable for your needs. Check how to refuse the housing offer if it isn't suitable

  • Getting repairs done if you rent from a council or housing association

    Getting repairs done if you rent from a council or housing association How to report repairs Complaining about your landlord's failure to make repairs if you are a social housing tenant Using

  • Payment of benefits and tax credits

    Check how benefits and tax credits are paid - usually by direct credit transfer into bank, building society or Post Office card accounts. Find out about the Payment Exception Service if you can't use an account

  • Getting financial advice

    Information on choosing a qualified financial adviser, how much advice will cost, a checklist of things to think about before seeing an adviser and how to make a complaint

  • Switching if you owe your energy supplier money

    Check if you can switch energy suppliers if you owe your current gas or electricity supplier money and what you can do if your supplier won't let you switch

  • Public sector equality duty

    Overview and content list for public sector equality duty. Get help understanding public sector equality duty, and how you can take action

  • Taking action

    evidence about housing discrimination Complaining about housing discrimination Work out how much compensation you could get for discrimination Challenging an eviction with discrimination law Taking legal action for housing discrimination Get help with a housing discrimination problem