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• Check how much a call will cost

  How much you might have to pay for calls that are outside of your free calls or minutes

• Save money heating your home

  Check if you can save money on your energy bills by adjusting your central heating. Check how to heat your home in a more energy efficient way.

• Consumer

  Get advice on your consumer rights, including complaints and trading standards

• Check your rights if you share accommodation

  Check who needs to pay rent and what happens when someone moves out. Check the difference between joint tenancies and sole tenancies

• Faulty goods

  Consumer template letters for faulty goods. Use our template letters if you need to write about an issue with faulty goods to a supplier.

• Complaining about bailiffs

  Find out how to complain about bailiffs if you’ve been treated badly - and know what you can do if you’ve already complained

• Extra money and help if you get Universal Credit

  Find out about extra money and help you can get because you receive Universal Credit. You can also check what other benefits and support you can apply

• Credit cards

  Overview and content list for credit cards. Get help if you're struggling to pay your card, how they work, choosing a supplier and understanding the costs.

• If your post or parcel has been lost, damaged or delayed

  Check if you can get compensation and how to make a complaint. Find out what to do if an important document was lost in the post or if your parcel was stolen

• Selling a home

  Get information on the process of selling your home. Check how to deal with estate agents, using solicitors, exchanging contracts and completion