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• Check if your energy meter isn't working properly

  How to check if the meter's faulty, getting your supplier to test the meter, how the meter is tested, what the supplier should do if your meter is faulty

• Illegal ticketing websites

  Checking that a ticketing website is genuine and what to do if you think you have bought a ticket from an illegal website

• Challenging a DLA decision - appealing against the decision

  If the DWP didn’t change their decision when you asked for mandatory reconsideration, you can appeal to an independent panel, called a ‘first-tier tribunal

• Personal loans

  Information about secured and unsecured personal loans, how they work and how to compare different loan products

• Payment of benefits and tax credits

  Check how benefits and tax credits are paid - usually by direct credit transfer into bank, building society or Post Office card accounts. Find out about the Payment Exception Service if you can't use an account

• Moving to Universal Credit if you've got a migration notice

  You’ll have to move to Universal Credit when you get a letter from the DWP - this is a 'migration notice'. Your existing benefit will stop. Claim Universal Credit to keep getting financial support

• Reporting a hate crime or hate incident to the police

  Check how to report a hate crime or hate incident to the police and what happens after you report. Find out how to report it online, by phone or in person

• Rules debt management plan providers must follow

  Explains the rules, set by the Financial Conduct Authority, that all debt management plan providers must follow

• If your landlord didn’t follow deposit rules

  Check what you can do if your landlord didn't protect your deposit or give you the right information. Check if you can get compensation

• Check if your immigration status lets you get free healthcare

  Find out about charges for NHS treatment if you're from outside the UK, check if you can get free NHS treatment and which treatment is always free