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• Credit agreements and creditors

  Consumer template letters for credit agreements and creditors. Use our template letters for help writing a letter for credit agreements or creditors

• Q8: dressing and undressing

  Help to fill in Q8: dressing and undressing for PIP. Find out what this means and how to correctly complete the question

• Banking – security and fraud

  Protecting yourself from fraud. What to do if you've had money stolen, been a victim of fraud or identity theft or if you've lost your bank cards or details

• Moving home and water bills

  What you should do when you are moving home, informing your water company and making sure you pay the right water bills

• Health and Care Worker visas

  Information about health and care worker visas. Get help if you're having problems with work or if you lose your job while on a health and care worker visa

• Mortgages and secured loans

  Information about mortgages and secured loans, including Islamic mortgages. Also covers credit brokers and the charges made for their services

• Working and child tax credits

  Check what to do if you have a problem with your working or child tax credits. Check how to challenge an overpayment decision

• Working hours and rest breaks

  Information about working hours and rest breaks. Check if you're working more than the limit, your rights at work and taking breaks