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• Credit brokers

  Overview and content list for credit brokers. Read our advice about credit brokers, including taking action over a credit broker

• Get help if you're behind with your energy bills

  Find out what to do if you're having problems paying your energy bills or you're in debt to your supplier

• Get help if you’re behind with your energy bills

  Find out what to do if you're having problems paying your energy bills or you're in debt to your supplier

• Check if you can increase your income

  Check you’re getting all the money you’re entitled to - including benefits, grants from charities and the Household Support Fund scheme

• Letter to complain about a loan

  If you have a problem with a loan you can use this letter to complain

• You think you're being accused of benefit fraud

  What to do if you’re worried you’re being investigated for benefit fraud

• Check if something might be a scam

  What to look for when identifying a scam, and how to protect yourself from being scammed

• Challenging a JSA decision - mandatory reconsideration

  What to do if you've been refused JSA or had your JSA reduced. The arguments you can use to challenge a JSA decision and the evidence you'll need

• You are taken to court for rent arrears

  Information about the procedure a landlord must follow in order to take a tenant to court for rent arrears, special rules for social housing landlords, notice periods, what happens and a court hearing and the type of orders a judge can make

• Credit brokers explained

  Explains what a credit broker is and when they are properly authorised to act