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• Student housing - rights and responsibilities in halls

  Explains the rights and responsibilities of students living in university halls of residence. Covers standards of repairs and safety they can expect, reporting repairs, paying rent, harassment, notice and eviction.

• Credit sale

  Information about what credit sale is, how it works and interest-free deals

• Get help paying for energy efficiency home improvements

  Check if you’re eligible for funding or grants to make your home more energy efficient. Get help with the cost of insulation, boilers or improving your heating

• Moving to another council home or housing association home

  If your council home doesn’t meet your needs, you might be able to move to a different one. Find out more about mutual exchange and tenancy transfer

• If a creditor takes money from your wages

  Information on attachment of earnings orders used to take money from your wages to pay back money owed to creditors

• Ask the council to check if your rented home needs repairs

  If you’ve reported repairs to your landlord and they haven’t done anything, find out if the council can help you get the work done

• Creditors still contacting you - debt management plans

  Explains why creditors may still contact you while a debt management plan is in place and what to do if a creditor is harassing you

• Personal loans

  Information about secured and unsecured personal loans, how they work and how to compare different loan products

• If your energy supplier has increased your direct debit payments

  Why your payments may go up, checking your payments are correct, agreeing new monthly payments

• If you're being evicted as a lodger

  Check how much notice your landlord has to give you to move out and what other rules they must follow