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• Cancelling your debt management plan

  Reasons why you might want to cancel your debt management plan and things to consider before doing so, including how you will deal with your debts instead and whether you will get a refund of fees

• Student housing - your behaviour in halls

  Explains how students can be sanctioned if they misbehave or have rent arrears when living in university halls of residence. Sanctions can include withholding qualifications, preventing students progressing in their course and eviction

• Payday loans - reasons to complain about your lender

  What you can complain about if your payday lender doesn’t follow the Good Practice Customer Charter rules

• Bereavement and funeral benefits

  Find out about bereavement and funeral benefits. What you can claim depends on your circumstances and what your relationship was to the person who died.

• Claiming compensation for a personal injury

  How you can take legal action if you want to claim compensation for a personal injury

• Personal loans

  Information about secured and unsecured personal loans, how they work and how to compare different loan products

• Avoiding creditors making you bankrupt

  Lists actions you can take to avoid being made bankrupt by someone you owe money

• Problems getting insurance

  Why insurers might not offer you insurance and what to do if you are having problems with getting insurance

• If you can't take your holiday because you're ill

  Find out what you can do if you’re sick before on on a holiday, if you can postpone your holiday and when you can take it, including in the following year

• Check if a room counts as an extra bedroom for Housing Benefit

  Find out how the council decide if you have a spare room in your council home, and when they can reduce your Housing Benefit - sometimes called the ‘bedroom tax