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• Make your home more energy efficient

  Save energy at home to reduce your bills. Find ways to improve your home’s energy efficiency so you can save money on electricity and gas

• Getting a lodger

  What to think about before taking in a lodger and becoming a resident landlord

• Check if your landlord has to do repairs

  Check what type of repairs your landlord is responsible for making in your home. You can also check what things you’ll need to fix yourself

• If there’s a problem with your heat network

  Check who to contact and how to complain to your heat network supplier. Check when to complain to the Energy Ombudsman, and where to get more help

• Paying back a Housing Benefit overpayment

  Find out the different ways you can pay back a Housing Benefit overpayment, and what to do if you can’t afford to pay anything at all

• Charging orders

  Information about what you can do if a creditor applies for a charging order against your property