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• Check if your landlord has to do repairs

  Check what type of repairs your landlord is responsible for making in your home. You can also check what things you’ll need to fix yourself

• If there’s a problem with your heat network

  Check who to contact and how to complain to your heat network supplier. Check when to complain to the Energy Ombudsman, and where to get more help

• If you want to end your private tenancy

  Check what steps you need to take to end your tenancy agreement. Check what will happen if you leave without giving notice

• Charging orders

  Information about what you can do if a creditor applies for a charging order against your property