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• Credit agreements and creditors

  Consumer template letters for credit agreements and creditors. Use our template letters for help writing a letter for credit agreements or creditors

• Claim back credit

  Information about claiming back credit from your energy supply. Check if your previous energy supplier owes you money and claiming back credit

• Credit Union loans

  Information about credit unions, how credit union loans work and how to find a local provider

• Tell your supplier if you need extra support

  Sign up for priority services to get extra support reading your bills or meter, and priority help from your energy supplier in a power cut

• How to claim Child Benefit

  Check how to claim Child Benefit and what documents you’ll need. Find out how and when you’ll get paid

• WaterSure scheme – help with paying water bills

  Watersure is a scheme to help save money with your water bill, if you get certain benefits and you have three or more children under 19 or someone in your house has a medical condition that means more water gets used

• If your ESA is stopped or reduced

  What to do if your ESA is stopped or reduced. If the DWP stop or reduce your ESA, you might be able to challenge them or start a new claim

• Resigning from your job

  Check your options before you decide to resign. Check the best way to resign

• Check if you have the right to reside for benefits

  You might need to show you have a right to reside in the UK to claim some benefits. Find out what information you need and which benefits are affected

• The council says you've had a Housing Benefit overpayment

  Check if you’ve actually been overpaid Housing Benefit and find out how to challenge a overpayment