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  • How to get sick pay

    What to tell your employer and when you should tell them if you're off sick, how sick pay is paid and doctor's note

  • Check what rights squatters have

    Check if you can be arrested for squatting. Check what you can do if you find squatters in your home or your neighbour’s home

  • Debt management plan fees too high?

    Action you can take if you think the fees charged for your debt management plan are unfair, including a explanation of what counts as unfair

  • What is Universal Credit?

    What is Universal Credit and how it works - including how it's different from other benefits and what other benefits you can claim at the same time

  • Buildings insurance

    What buildings insurance usually covers, how to choose a policy and how to make a claim

  • Water shortages - restrictions to your supply

    When your water company can impose temporary hosepipe bans and drought orders during water shortages, for how long, and what your rights are when this happens

  • Sending your PIP claim form

    Information about where to send your completed ‘How your disability affects you’ form and how long you have

  • Q18 - eating and drinking

    Help to fill in Q18: eating and drinking for your ESA application. Find out what this means and how to correctly complete the question