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• Payment protection insurance

  Get help with payment protection insurance issues. Check if you can complain about PPI, how to complain about it and how you can take your complaint further.

• How bailiffs should treat you

  Information about how bailiffs should treat you. If you feel you have been mistreated, you can find out more about complaining about bailiffs

• Complaining about an event

  Find out when you can complain if an event wasn't what you expected or were refused admission

• Banking

  Overview and content list for banking. Read our advice on getting a bank account, complaining about banks, stopping a payment and more

• If your child is living in the UK illegally

  How to get your child a legal immigration status, such as British citizenship or ‘discretionary leave to remain’, if they are under 18 and living in the UK illegally

• Check if you can get your money back after a scam

  Find out when you're likely to get a refund following a scam, and how to claim

• Check what action you can take about discrimination

  Check what options you have if you’ve been discriminated against. Check if you should complain, or if you can go to court

• Check if your immigration status lets you get benefits and help with housing

  Check if you’re allowed to claim public funds. Check what counts as public funds, and what else you might be able to claim