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• PIP appeals

  Overview and content list for PIP appeals. Find out more about challenging a pip decision, mandatory reconsideration and having a tribunal hearing

• DLA appeals

  Information about DLA appeals. Get advice about appealing DLA, mandatory reconsideration, appealing against the decision and the tribunal hearing

• Banking

  Overview and content list for banking. Read our advice on getting a bank account, complaining about banks, stopping a payment and more

• Lodgers

  Lodgers Check your rights as a lodger If you're being evicted as a lodger

• How to separate

  Get help with separating from your partner. Deciding what to do when you separate, using mediation to help and ways to end your marriage or civil partnership

• Council tax

  Check how council tax works. Check if you can get a discount or exemption from council tax and how to apply

• Holidays

  Template letters for consumers with holiday problems. If you've had problems with your holiday, use our template letters to complain or ask for a refund

• Paying rent

  Paying rent Get help with the cost of renting privately Dealing with rent arrears Check if your landlord can increase your rent Challenging a rent increase

• Rent arrears

  Overview and content list for rent arrears. Get help and advice on dealing with rent arrears, eviction and what to do if you're taken to court

• Deposits

  Deposits Check if your landlord has to protect your deposit Getting your tenancy deposit back if you rent privately If your landlord didn’t follow deposit rules