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• Check your rights as a lodger

  Find out what rights you have if you're a lodger. You can also check what support you can get if you need help with housing

• Work

  Get advice on your employment rights and ways to solve problems at work

• Challenging what the CMS says you should pay

  Find out how to ask the CMS for a review or a variation, for example if your circumstances have changed or you have special expenses

• Challenging a Universal Credit decision - mandatory reconsideration

  If you disagree with the decision about your Universal Credit claim, you can ask for ‘mandatory reconsideration’. Find out how to challenge the decision

• The Human Rights Act 1998

  Explains what the Human Rights Act 1998 is and how it protects the rights set out in the European Convention on Human Rights

• If you need a guarantor to start renting

  Check what it means to have a guarantor for your rent. Check what their responsibilities are and when the guarantee agreement ends

• Contact the consumer service for energy problems

  Contact Citizens Advice consumer service for energy problems. By phone, online chat or online form we can help you with your worries about energy bills or energy supply

• Getting a Universal Credit budgeting advance

  Find out how to get a Universal Credit budgeting advance, a loan for emergency and one-off expenses. Who’s eligible, how much you'll get and how to apply