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• If your clothes have been lost or damaged by a dry cleaner

  Your legal rights if your clothes are lost or damaged, how to make a complaint, how to take your complaint further if you're unhappy with their response.

• Work out which debts to deal with first

  Check which of your debts are ‘priority debts’ that you should deal with first

• Letter to complain to a trader about poor quality work

  Letter to ask a contractor to fix a problem with building work, decorating or home improvements

• Letter to complain about the poor standard of a service

  Letter to complain to a trader if you're not happy with the quality of their work

• Understanding your tenancy agreement

  Check what terms can be in your tenancy agreement. Check documents your landlord needs to give you and what counts as an unfair agreement

• Check your housing status if you rent from a private landlord

  Check what type of tenancy or other housing status you have if you rent from a private landlord. The rules depend on the date your tenancy started

• Housing

  Get advice on renting, council tax, homelessness and problems where you live

• Dealing with discrimination at work

  Check if you're being discriminated against in the workplace and find out how to take action

• Taking action about discrimination in health and care services

  Check how to complain about discrimination by health and care services - including taking them to court

• Taking action over credit brokers

  Explains how to get your money back from a credit broker, if they have taken payment from you without your permission