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• Solve an ongoing consumer problem with a business seller

  The steps you can take if you’ve approached a seller about a problem with a product or service and you’re not getting anywhere, including alternative dispute resolution (ADR

• Check if you can pay less council tax

  Find out if you can get a discount on your council tax. If you’re on a low income, check if you can apply for Council Tax Reduction

• Housing

  Get advice on renting, council tax, homelessness and problems where you live

• JSA appeals

  Information about JSA appeals. Get help if your JSA has stopped or been reduced, applying for hardship payment and appealing a decision at tribunal

• PIP appeals

  Overview and content list for PIP appeals. Find out more about challenging a pip decision, mandatory reconsideration and having a tribunal hearing

• DLA appeals

  Information about DLA appeals. Get advice about appealing DLA, mandatory reconsideration, appealing against the decision and the tribunal hearing

• Report a scam

  If you've been scammed, there are organisations you should report the scam to. Find out how to report a scam and what information to gather

• Vets and pets

  Consumer advice about vets and pets. Get help and advice complaining about a vet or what to do if your pet gets ill or dies after buying them