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• What to do if your mobile phone is lost or stolen

  Find out what to do if your mobile phone is lost or stolen. You should report it to your network provider, and if it was stolen report it to the police.

• How to read your smart electricity meter

  Find out how to get a reading from your smart electricity meter or your meter's in-home display.

• Problem with a car repair

  Your rights and options if you're not happy with a car repair, what to say to the garage, how to take further action.

• Stopping a future payment on your debit or credit card

  Information about your rights to stop a future credit or debit card payment, by phone, email or letter, and how to get your money back if money is taken from you account against your wishes.

• Letter to complain about a loan

  If you have a problem with a loan you can use this letter to complain

• Paying child maintenance through the CMS

  Find out when you have to pay child maintenance, how much you'll have to pay and how to pay it

• Check if going bankrupt is right for you

  Find out what to think about before you declare bankruptcy. Read our advice to decide if going bankrupt is the right option for you

• Claiming compensation from water companies

  How to claim compensation from a water company. Read this to find out more about the standards water companies must stick to and when you can claim

• Dealing with income tax arrears

  What happens if you miss the income tax deadline, including what the penalties are for not paying tax on time, and how to negotiate a time to pay agreement with HMRC

• Making a controlled goods agreement

  Check how to make a controlled goods agreement with bailiffs and what to do if you break your agreement.